About Blueshift Interactive

A senior ServiceNow team that stays with you

Blueshift Interactive is a Registered ServiceNow Partner. Senior consultants lead every engagement, from scoping to support, with one point of contact the whole way through.

How we work with you

Three ways to engage

Advisory

We review your current platform and processes, identify gaps and risks, and deliver a clear roadmap or strategic plan for what to do next.

Best for: long-term planning, digital transformation strategy and architecture decisions.Pricing: a fixed fee for a defined deliverable in the statement of work.

Staff augmentation

Our ServiceNow developers, admins and analysts join your team, work under your management and use your tools and processes.

Best for: filling skill gaps, scaling up for a project, or adding niche expertise fast.Pricing: time and materials, a transparent hourly or daily rate per consultant.

Managed services

We take ongoing responsibility for functions like ServiceNow administration and ITSM management, governed by a formal SLA focused on performance and uptime.

Best for: predictable costs, a more stable platform and offloading day-to-day operations.Pricing: a fixed monthly retainer covering the services in the SLA.
Our process

Four phases, no surprises

  1. 01

    Discover and assess

    We meet your stakeholders, review your current systems and agree objectives, scope and KPIs.

  2. 02

    Plan and design

    We build the roadmap, design the solution and finalize the project plan or SLA.

  3. 03

    Implement and execute

    We deliver the solution, join your team or take over the managed service, with regular check-ins and progress reports.

  4. 04

    Review and optimize

    We hand over with full documentation and training, then run a post-project review against your success criteria.

Leadership

Who you work with

Michael MarchanteFounder & CEO

Founder, architect, and builder who turns enterprise vision into real-world value.

Tell us what you want to build in ServiceNow.

A 30-minute call with a senior consultant. You leave with a clear next step, whether or not we work together.

Expert IT Consulting That Guarantees Uptime and Peace of Mind.

Stop worrying about downtime, breaches, and outdated systems. Our consultants deliver comprehensive solutions across cloud migration, cybersecurity, and managed IT services, keeping your business running flawlessly.

Our Services

Advisory

This is a strategic engagement where our experts analyze your existing IT, identify gaps, assess risks, and deliver a comprehensive roadmap or strategic plan. The goal is guidance and defining what needs to be done.

Best for: Long-term planning, digital transformation strategy, or high-level architecture decisions.

Staff Augmentation

We integrate our skilled IT professionals (developers, analysts, project managers, etc.) directly into your existing team on a temporary or long-term basis. The staff is directed by your in-house management, and they utilize your tools and processes..

Best for: Filling short-term skill gaps, scaling up quickly for a specific project, or accessing specialized niche expertise.

Managed Services (MSP):

We take full, ongoing responsibility for specific IT functions, such as ServiceNow administration, ITSM management, or cloud infrastructure. This service is governed by a formal Service Level Agreement (SLA) focused on performance and uptime.

Best for: Achieving predictable IT costs, improving system stability, and offloading non-core operational tasks.