Driving ERP modernization with a “clean core”

Is Your ERP System Holding You Back?

If your Enterprise Resource Planning (ERP) environment feels complex, slow, and bogged down by manual processes, you're not alone. Traditional ERP systems are notorious for creating technical debt—the burden of quick fixes, shortcuts, and customizations that make future upgrades a nightmare.

They often lack a single source of truth, and, critically, they are not designed to deliver the modern, frictionless user experiences that employees expect. As a result, productivity suffers, and your systems struggle to scale with the business.

The Solution: A 'Clean Core' ERP with ServiceNow

The path to a future-proof ERP is not a painful rip-and-replace—it's through a "clean core" strategy.

A clean core ERP is a system that is:

  • Manageable

  • Easy to upgrade

  • Easy to use

  • Extensible to meet unique business needs.

The secret is leveraging the ServiceNow Platform to manage the complex, user-facing workflows that typically clog up your core ERP system. By shifting these processes to the low-code/no-code environment of the Now Platform, you keep your core ERP clean and stable while delivering modern, hyper-automated experiences to your people.

Proven Results: ServiceNow's Own Transformation

ServiceNow used this exact strategy to modernize its own ERP ecosystem—a process they call "Now on Now." The results are a powerful proof point for what is possible with a clean core approach:

  • 70% increase in productivity with their Accounts Receivable (AR) case management solution.

  • $3.2 million in productivity gained from a finance request tool.

  • 20% reduction in the finance close cycle using automation and integration.

By utilizing the Now Platform, App Engine, and Automation Engine, they created frictionless experiences for a wide range of personas—from accountants to buyers—making it easier for everyone to do their jobs.

Our 3-Step Path to ERP Modernization

Based on this proven clean core model, we help our clients maximize their existing ERP investment and drive new value with ServiceNow. Our approach follows three essential steps:

  1. Discover Points of Friction: We start by pinpointing exactly where bottlenecks and manual processes are occurring in your current ERP environment. This assessment identifies where to focus our efforts for maximum impact.

  2. Deploy Automation and Workflows: Using the App Engine and pre-defined workflows, we deploy apps and low-code/no-code solutions to bridge gaps, automate processes, and simplify tasks for your teams. This is how we accelerate the flow of work outside of your core system.

  3. Drive Continuous Improvement: Modernization is an ongoing journey. We establish monitoring and value tracking to continuously recalibrate your solutions, manage expenses, and ensure your clean core ERP environment scales effectively and efficiently alongside your growing business.

Ready to eliminate technical debt and unlock new levels of efficiency?

Contact us today to discuss how a ServiceNow-powered clean core strategy can transform your ERP ecosystem.

Proven Business Value Benchmarks

ServiceNow Source-to-Pay adoption is yielding concrete results for manufacturers:

Procurement

  • Reduction in procurement case resolution time: 50%.

  • Reduction in procurement case volume: 25%.

  • Increase in spend under management: 32%.

Supplier Management

  • Reduction in effort to onboard a supplier: 40%.

  • Reduction in supplier case volume and case resolution time: 25%.

Ready to Unify Your S2P Process?

Implementing a unified Source-to-Pay solution on ServiceNow can take as little as 16 weeks to go live with your first workflows, depending on scope and integrations.

As a ServiceNow consulting partner, we specialize in tailoring the S2P solution to meet the unique operational demands of the manufacturing industry.

Would you like us to schedule a brief consultation to explore how ServiceNow Source-to-Pay can streamline your operations and deliver these business value improvements for your organization?

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